Independent Reports on Bank’s Dirty Tricks
The Independent today reports about the tricky business the banks have been up to to help prevent customers reclaiming their overdraft fees.
The article highlights the common response the banks send out saying data has been archived on ‘microfiche’ which is not covered by the Data Protection Act and therefore do not need to comply with the request for statements to calculate charges incurred. The article claims that this response is wrong and it is still covered by the DPA.
